Privacy Policy
Last updated: 26 May 2026
Who we are
This website is operated by Purapietra FZC, registered in the United Arab Emirates. For any privacy-related question you can reach us at info@purapietra.it. As Purapietra FZC is established outside the European Union and offers goods and services to customers in the EU, our EU representative under Article 27 GDPR is Fabio Moscato, reachable at fabio@purapietra.it for any privacy matter.
What personal data we collect
We only collect personal data you choose to share with us:
- Contact by email: when you write to us at info@purapietra.it, we receive your name, email address, phone number (if provided) and the content of your message.
- Technical data: when you browse the website our server logs may record your IP address, browser type, pages visited and timestamps. This data is used solely for security and to keep the site running.
- Cookies and similar technologies: see our Cookie Policy for details.
How we use your data
We use the personal data we collect to:
- reply to your enquiries and provide the information or quotation you requested;
- fulfil orders, including delivery and customer support;
- comply with legal and accounting obligations;
- maintain the security of the website.
We do not sell your personal data to third parties and we do not use it for automated decision-making.
Legal basis
We process your personal data on the basis of (a) your consent, where applicable, (b) the performance of a contract you are a party to, (c) our legitimate interest in running and securing the website and in responding to enquiries, and (d) compliance with legal obligations. Where processing is based on consent, you can withdraw it at any time, without affecting the lawfulness of processing carried out before the withdrawal, by writing to info@purapietra.it.
Sharing your data
We may share limited personal data with the service providers that help us run the website and our business, including our hosting provider (Hostinger), email provider, Google (for the web fonts and, when enabled, the analytics tools used on the site) and other analytics tools. These providers act as data processors and only process your data on our instructions.
International transfers
As Purapietra FZC is based in the United Arab Emirates, and some of our service providers (such as Google) may process data outside the European Economic Area, your data may be processed outside the EEA. When that is the case, we rely on the European Commission’s Standard Contractual Clauses or another legally recognised safeguard to protect your data.
How long we keep your data
We keep your data only for as long as necessary for the purpose for which it was collected, or for as long as required by law. Enquiry emails are typically kept for up to 24 months unless a commercial relationship is established.
Your rights
You have the right to access your personal data, to ask for it to be corrected or deleted, to restrict or object to certain processing, and to receive a copy of it in a structured format. You can exercise these rights at any time by writing to info@purapietra.it. You also have the right to lodge a complaint with the data protection authority in the country where you live.
Changes to this policy
We may update this Privacy Policy from time to time. The date at the top of the page indicates when the policy was last revised.